8.1. Capacity. You will be notified of the maximum capacity of your beach house at the point of booking. The number of residents staying at the beach house must not exceed this maximum capacity for any reason.
8.2. Commercial usage. You shall not use the beach house for any commercial purpose unless it has been agreed with us in writing in advance. We reserve the right to evict guests, without notice or refund, for a breach of this condition.
8.3. Amenities. Each beach house is stocked with a range of basic kitchen cleaning items including bin bags, washing up liquid, soap and cloths. This is in addition to fresh towels and bed linen. You are responsible for ensuring that young children within your party do not access any cleaning products because ingesting or otherwise handling these may cause them harm or injury.
8.4. Bedding. Clean bed linen will be provided at start of your stay. We do not include a change of bed linen during your stay except where the duration of the rental is for two full weeks in which case a weekly change of bed linen will be provided. We expect you to use the washing machine and drier available if you require any clean towels during your stay, but do not expect you to wash towels and linen before you check out. Should you require a fresh set of towels then these can be provided at an extra cost to you on a per person basis. Lost or damaged towels / robes will be charged for if not left in the house on check-out.
8.5. Rubbish and recycling. You are required to put waste and recycling out for collection in accordance with the instructions provided by us. Please notify us if a collection is missed.
8.6. Outdoor amenities. Hot tubs, saunas, heaters, BBQs and other outdoor amenities are provided on the decking area attached to each beach house. These have been designed with safety in mind, but customers must take particular care to avoid injury when using them. None of the outdoor amenities should be used by anyone under the influence of alcohol. In particular please be aware that:
8.6.1. decking may be slippery when wet;
8.6.2. hot tubs carry risk of drowning if not used responsibly;
8.6.3. both saunas and hot tubs may not be suitable for people with health conditions or who are pregnant, it is your responsibility to confirm with your doctor that you are safe to use these prior to arrival; and
8.6.4. BBQs and heaters are gas operated and may cause injury if misused.
8.7. Hot tub maintenance. Hot tubs are drained, cleaned and refilled prior to each booking. Our staff dose the hot tubs daily to maintain the correct sterility and PH balance and therefore will require access to the hot tubs during your stay.
8.8. Wi-Fi. All of our properties are provided with unlimited Wi-Fi via a dedicated fibre line solely for use by our customers. However, no warranty is given as to the speed of the Wi-Fi nor its reliability as this is outside of our control. Please be aware that Wi-Fi connectivity in general in Gwithian can be poor. We cannot accept bookings which are reliant on the provision of uninterrupted and unlimited provision of Wi-Fi.
8.9. Welcome packs. We provide welcome packs on arrival which contain food and drink. If you have any allergies or intolerances, please notify us of these prior to your arrival.
8.10. Cleaning. All properties are cleaned between guests, but no additional cleaning is included during your stay. If you require additional cleaning services these can be booked in advance with pre-payment or subject to availability, can also be booked and paid for during your stay.
8.11. Responsibility for the beach house. During your stay you are responsible for the condition of the beach house and the furniture and fittings. We reserve the right to deduct an additional cleaning fee for properties that are not left in a reasonable state of cleanliness.
8.12. No smoking. All units are non-smoking and you shall not use vaping equipment or e-cigarettes within our beach houses. We reserve the right to deduct an additional cleaning charge where necessary if you fail to comply with this condition.
8.13. No candles or fireworks. The use of candles and fireworks is strictly prohibited at or in any property or shared facilities.
8.14. Noise and disturbance. You must not cause disturbance or nuisance to other guests or local residents. Gwithian Towans is a residential neighbourhood and we therefore request that all guests are respectful by keeping noise to a minimum, particularly if using the decking areas in the evening or at night. We reserve the right to evict guests, without notice or refund, if they repeatedly cause noise and disturbance.
8.15. Maintenance work. We are open all year round and are required to regularly maintain our facilities. We will always endeavour to keep noise and inconvenience to a minimum. If we are carrying out maintenance work during your stay this does not constitute a reason for cancellation and our standard cancellation terms will apply.
8.16. Car parking. Free parking is provided for two cars per beach house throughout the duration of your stay. Prior to arrival you will be required to provide vehicle registration details. All cars are parked at the owners’ risk. If you require additional parking you can request this and we will do our best to accommodate your request, however additional parking is not guaranteed. There is a pay and display car park 50 metres from the site entrance in Gwithian Towans.
8.17. Mezzanines. Our beach houses are each fitted with mezzanines, either in bedrooms, living rooms or both, which are accessed by ladder. Misuse of the mezzanines can pose risk of serious injury. We ask that you take particular care when accessing and using the mezzanines and never leave children unsupervised. We cannot be held liable for any misuse of the mezzanines by you or other guests within your party.
8.18. Wine cellars. Wine cellars are 2.5-metre-deep below the floor of each living room and are accessed via a hatch which is operated by an electric switch on the living room wall. Misuse of the wine cellars can pose risk of serious injury. We ask that you take particular care when accessing and using the wine cellars and never leave children unsupervised. You are responsible for ensuring that there is no misuse of the wine cellars by you or other guests within your party.
8.19. Children. Children and babies are welcome to stay in our properties, however they must be supervised at all times. Cots are available free of charge but are subject to availability and must be requested at the time of booking. One child up to the age of 15 can sleep on each mezzanine. All mezzanine beds are futons. As mezzanines are only accessible by ladder, they may not be suitable for younger children. You are responsible for ensuring that any children using the mezzanines do so safely.